Before you begin
These video files are VERY large and we have stored them on Amazon’s super-fast servers. However, when we have several new trainees, everyone is pinging the same files. If the server is going slowly, please follow these steps:
- Do NOT keep refreshing the screen. This makes it worse by using even more resources from the already-taxed system
- When you go to a new page, wait 30 seconds before hitting play. This will allow the video to buffer in the background and allow for smooth playing.
- Occasionally, you will see a chat box in the bottom right corner. That is our automated answer bot. We have programmed hundreds of commonly-asked questions with direct links to the training and resources you need. We encourage you to use this tool as it pops up occasionally or at https://salesqb.com/ask any time you need it.