Recent Posts
How COVID-19 may change sales process
McKinsey recently surveyed 3600 business decision-makers and found some interesting results. You can see their infographic below, but the most interesting point is the importance of chat. As sales moves to a more omnichannel approach, self-service websites become more important. The most important aspect of the self-service customer portal is chat. Rather than relegate chat... Read more →
Never let the fear of striking out get In your way
It’s scary out there now more than ever with COVID, and your prospects and salesperson feel it. But you need to help your team manage their fear and use that fear to drive you them. If you don’t you will have deeper problems, now the KEY word in that sentence is to drive them forward,... Read more →