Do you feel guilty?

Do you feel guilty?

Business owners will never admit it, but many of them feel guilty for undermanaging the sales department. They simply have too many other responsibilities tugging at them every day to add one more to their list. After all, the sales department is bringing in revenue;...
Have you ever felt like this?

Have you ever felt like this?

My apologies; I love analogies. As a lifelong business owner, this is my best attempt to explain how I feel about my business. Every day, I go to work attempting to move the business forward in some way. It’s a lot like having a big pile of dirt behind the...
Why is the sales function such a PIA?

Why is the sales function such a PIA?

Most business owners have a complaint or two about their sales function. However, we need to break business owners into two groups, those who are salesy and those who are not. The salesy group tends to be more patient with the sales team because they are wired...
The itch business owners can never scratch

The itch business owners can never scratch

“I know in my heart of hearts we can be doing much better in the sales department.” You don’t want to know how many business owners I’ve heard say something like this. It’s the itch owners just can’t seem to scratch. It wakes you up...